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admin:server_troubleshooting [2018/08/27 03:16] – [mSupply Client software can not see the mSupply Server?] mark | admin:server_troubleshooting [2021/10/08 11:14] (current) – Gary Willetts | ||
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- | {{indexmenu_n> | + | {{indexmenu_n> |
- | ====== Server troubleshooting ====== | + | ====== |
===== Service not running ===== | ===== Service not running ===== | ||
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If the client is unable to connect to the server, it is quite possible that the mSupply Server Service is not running. | If the client is unable to connect to the server, it is quite possible that the mSupply Server Service is not running. | ||
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{{ : | {{ : | ||
- | Look for the service named 4D. THe status should be " | + | Look for the service named 4D. The status should be " |
{{ : | {{ : | ||
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===== mSupply Client software can not see the mSupply Server? ==== | ===== mSupply Client software can not see the mSupply Server? ==== | ||
- | Refer [[admin:server_installation#msupply_client_software_can_not_see_the_msupply_server | + | Refer [[admin:server_installation_3#msupply_client_software_cannot_see_the_msupply_server |
===== Sync not working ===== | ===== Sync not working ===== | ||
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* If the web page responds with a firewall or proxy error message, then the firewall / proxy server needs to be configured to allow access from the Primary secondary server to '' | * If the web page responds with a firewall or proxy error message, then the firewall / proxy server needs to be configured to allow access from the Primary secondary server to '' | ||
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---- struct data ---- | ---- struct data ---- | ||
+ | pagestatus.status | ||
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