faq:label-printer-via-windows-driver

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faq:label-printer-via-windows-driver [2026/07/07 10:24] – [Step 3: Set the label size] Ujwal Khatryfaq:label-printer-via-windows-driver [2026/07/08 08:54] (current) – Ujwal Khatry
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   * You want want to print a list of label for each item or even location. For this example let say items.    * You want want to print a list of label for each item or even location. For this example let say items. 
   * The Zebra Label Printer can be added as a printer using the printer driver supplied by the vendor.   * The Zebra Label Printer can be added as a printer using the printer driver supplied by the vendor.
-  * A custom label size of 75mm x 35mm (7cm x 3cm) msut be defined for the printer.+  * A custom label size of 70mm x 35mm (70cm x 3.5cm) msut be defined for the printer.
   * A report using the  `custom label size` can be designed. For this the support team will have to create a custom report.   * A report using the  `custom label size` can be designed. For this the support team will have to create a custom report.
   * Finally from the mSupply report menu :  You can run a report like  Report > Item & stock > item list... Simply choose the custom report for the label.   * Finally from the mSupply report menu :  You can run a report like  Report > Item & stock > item list... Simply choose the custom report for the label.
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 Both connection methods have been confirmed working. Both connection methods have been confirmed working.
 +
 +If properly installed, the label printer should appears as part of your windows printer list.
 +{{ :faq:kiribati_add_printer.png?600 |Printer showing up on windows}}
 +
  
 ===== Step 3: Set the label size ===== ===== Step 3: Set the label size =====
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 The label size must be defined to match the label size you have: The label size must be defined to match the label size you have:
  
-  * ** Most common Label size: 7cm x 3cm (75mm x 35mm)**+  * ** Most common Label size: 70cm x 35cm (70mm x 35mm)**
  
 This is set either in the Zebra Setup Utility's printer configuration/media settings, or in the Windows printer driver's preferences (Page Setup / Stock / Media Size), depending on the exact Zebra model. Set this **before** printing a test label, otherwise output will be misaligned or clipped. This is set either in the Zebra Setup Utility's printer configuration/media settings, or in the Windows printer driver's preferences (Page Setup / Stock / Media Size), depending on the exact Zebra model. Set this **before** printing a test label, otherwise output will be misaligned or clipped.
  
-===== Step 4: Print from mSupply (Misc Labels) =====+===== Step 4: Create a report based on the Zebra label print and custom page size  ===== 
 + 
 +Locate a report that you can use to print labels. For example, mSupply has a report :  Report > item & Stock... > Item List ...  This report can be used to print a item per label. So if the report was to report on ten items, you could print ten labels at once.  
 + 
 +Design the report for this task. If you need help then ask support. 
 +  
 +===== Step 5: Print the labels  ===== 
 + 
 +The designed report in `Step 4` can now be introduced to mSupply.  The you can run the report : Report > item & Stock... > Item List ...  from the mSupply menu. 
 + 
 +  * Choose the `Designed report` to print your labels.  
 +  * Print preview the report. 
 +  * Print and choose the label print in the printer dialog. 
  
-  - In mSupply, open the **Misc Labels** report and select/configure the label format for the item(s) you need (Heading = shelf/item location, Body = item code + item description). +{{ :faq:kiribat_sleect_printer.png?600 |Select the label printer }} 
-  - Set the **Quantity to print**. +  * Then Print
-  - Click **Print**, and select the Zebra printer (now installed as a normal Windows printer) as the destination.+
  
-===== Known issues / Troubleshooting =====+{{ :faq:kiribati_label_2026-06-18-16-40-58.jpg?600 |Label printer bulk printing labels}}
  
-  * **Windows under Parallels on macOS:** printer setup was attempted this way and did not work. Use a native Windows PC/laptop instead. 
-  * **Label misalignment/clipping:** usually caused by the label size not being set correctly (should be 7cm x 3cm) — recheck media settings in the Zebra Setup Utility or driver preferences. 
-  * **Printer not detected via LAN:** confirm the printer and PC are on the same subnet, and that the printer's IP address is correct and reachable (try pinging it from the Windows PC). 
  
-===== Notes ===== 
  
-Setting this up (driver install + confirming both USB and network connectivity + correct label size) took a full afternoon during initial testing for Kiribati — this guide is intended to shortcut that for the next setup. 
  
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  • Last modified: 2026/07/07 10:24
  • by Ujwal Khatry