23.21. Tips and tricks

Entering dates

Expiry dates

Note that the “normal” way to enter a date (dd/mm/yy or mm/dd/yy) is determined by your computer, not mSupply. If you want to change it

Windows: https://www.windowscentral.com/how-change-date-and-time-formats-windows-10

Mac: https://support.apple.com/kb/PH18435

Print preview problem

Sometimes users will have issues with previewing PDFs before they print. Our experience is that this is often due to some incompatibility between mSupply and certain XPS viewers. We recommend use of the excellent, free Sumatra PDF reader to view XPS files, which is one of the reasons why we include it as a recommended install with mSupply Client software! Installing Sumatra PDF and making it the default XPF viewer will normally fix any print preview issue.

Using Sumatra as XPS Viewer

How to set Sumatra as default XPS viewer on Windows

Open Settings > Apps > Default apps.

Click the Choose default apps by file type link.

Scroll down to find .xps (XPS File), and click the button on the right side to select a different program as default.

Select 'Sumatra PDF' from the list to set it and click the option 'Switch anyway'.

Change the default XPS viewer on Windows

You might also need to do the following.

Follow the menu path Start > Devices and Printers

Right click on the Microsoft XPS Document Writer

Select Printing Preferences

On the tab XPS Documents uncheck the checkbox that says: Automatically open XPS document using the XPS viewer

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