Differences

This shows you the differences between two versions of the page.

--- returning_goods:receiving_from_customer [2023/01/30 17:30] – [Creating a customer credit from a finalised customer invoice] Gary Willetts
+++ returning_goods:receiving_from_customer [2026/05/15 10:39] (current) – [Creating a customer credit from a finalised customer invoice] Gary Willetts
@@ Line 79: / Line 79: @@
 ===== Creating a customer credit from a finalised customer invoice =====
-If a user has the //Return stock from customer invoices// preference set (see the [[admin:managing_users#permissions_tabs|25.15. Managing users]] section for details), then, when they open a finalised customer invoice, a **Return selected lines** button will be displayed:
+If a user has the //Return stock from customer invoices// permission set (see the [[admin:managing_users#permissions_tabs|25.15. Managing users]] section for details), then, when they open a finalised customer invoice, a **Return selected lines** button will be displayed:
 {{ :returning_goods:pasted:20230130-172400.png?600 |}}
@@ Line 89: / Line 89: @@
 Each line you selected on the customer invoice is shown in the table. In the //Number of packs to return// column, enter the number of packs you wish to return for each line (this number must be equal to or less than the number of packs for this line on the customer invoice). If you wish, select the reason for return in the drop down list in the top right hand corner of the window. This drop down list is populated with your customer credit transaction categories (see the [[other_stuff:transaction_categories]] page for details on this).
-When you're done, click on the **OK** button. You are asked for confirmation and then a finalised customer credit (with the transaction category you selected in the //Reason for return// drop down list) is created for you, which you can view as described in [[returning_goods:returning_to_supplier#viewing_supplier_credits|Viewing supplier credits]].
+When you're done, click on the **OK** button. You are asked for confirmation and then a finalised customer credit (with the transaction category you selected in the //Reason for return// drop down list) is created for you, which you can view as described in [[returning_goods:receiving_from_customer#viewing_and_editing_customer_credits|Viewing and editing customer credits]].
 It makes no difference whether this customer invoice is a stock transfer or a normnal customer invoice: a finalised customer credit is created in either case.