other_stuff:tips_and_tricks

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other_stuff:tips_and_tricks [2018/05/03 04:22] – [How to set default XPS viewer as Sumatra on Windows] nicoleother_stuff:tips_and_tricks [2022/02/11 15:49] (current) – Gary Willetts
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-{{indexmenu_n>240}} +{{indexmenu_n>180}} 
- +====== 26.18. Troubleshooting ======
- +
- +
-====== Tips and tricks ====== +
- +
- +
 ===== Entering dates ===== ===== Entering dates =====
-==== Expiry Dates ==== +==== Expiry dates ==== 
-  * Note that the "normal" way to enter a date (dd/mm/yy or mm/dd/yy is determined by your computer, not mSupply. If you want to change it+  * Note that the "normal" way to enter a date (dd/mm/yy or mm/dd/yy) is determined by your computer, not mSupply. If you want to change it
     * Windows:  [[https://www.windowscentral.com/how-change-date-and-time-formats-windows-10]]     * Windows:  [[https://www.windowscentral.com/how-change-date-and-time-formats-windows-10]]
     * Mac:  [[https://support.apple.com/kb/PH18435]]     * Mac:  [[https://support.apple.com/kb/PH18435]]
  
 ===== Print preview problem ===== ===== Print preview problem =====
 +
 +Sometimes users will have issues with previewing PDFs before they print.  Our experience is that this is often due to some incompatibility between mSupply and certain XPS viewers.  We recommend use of the excellent, free [[https://www.sumatrapdfreader.org/free-pdf-reader.html|Sumatra PDF reader]] to view XPS files, which is one of the reasons why we include it as a recommended install with mSupply Client software!  Installing Sumatra PDF and making it the default XPF viewer will normally fix any print preview issue.  
  
 ==== Using Sumatra as XPS Viewer ==== ==== Using Sumatra as XPS Viewer ====
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   - Select Printing Preferences   - Select Printing Preferences
   - On the tab XPS Documents uncheck the checkbox that says: Automatically open XPS document using the XPS viewer   - On the tab XPS Documents uncheck the checkbox that says: Automatically open XPS document using the XPS viewer
 + 
 +===== Prescription printing error =====
 +
 +You may encounter **Error when executing the method "print_label_multiple_lines" at line number 83**
 +
 +{{:other_stuff:pasted:20210203-031151.png}}
 +
 +This has been known to occur when the margin settings for the label printer are incorrectly set.  Try adjusting the print margins in [[https://docs.msupply.org.nz/dispensing:printer_setup#label_printing_preferences|Label printing preferences]].
 +
  
 +\\
 +\\
 +|  //  Previous:  **[[other_stuff:keybrd_scuts]]** | | Next: **[[:help]]** //  |
 ---- struct data ---- ---- struct data ----
 +pagestatus.status    : 
 ---- ----
  
  • Last modified: 2018/05/03 04:22
  • by nicole