1.03. Who uses mSupply?

This list isn't exhaustive.

All sites are multi-user with the number of sites x number of concurrent users at each site in brackets unless denoted by SU (=“Single User”) after the name.

Our 3 largest users are:

Open mSupply installations are in:

• Djibouti
• Timor-Leste
• Mali
• Sao Tome
• with Côte d'Ivoire, Niger, Chad, Republic of Congo all planned for 2025

• Went live at CECOMA (their CMS) in September 2023)

• Designated national system
• Type of system: WMS & ELMIS
• As of December 2021: over 700 sites- mixture of desktop and mobile
• 30 sites with World Bank funding from 2021

• Went live at 14 sites May 2023

• Cordaid (3)

• Gambia Central Medical Stores (14)

• Central Medical Stores (5)
• Status 2015: CMS was destroyed in a fire in 2014, and the project has been on hold since then.

• 2 regional warehouses managed by Chemonics (SU) - 2020

• Six Government state stores (6 x 3)
• Ten Government stores managed by Axios (10 x 2)
  • Axios HQ, Abuja (4)
  • Axios uses mSupply synchronisation to connect sites that don't have full time internet access. This system has been in use since 2010, and continues to function well.
• FCMS Store, Lagos (5)
• Jigawa CMS
• From March 2016: 20 new users spread over 6 states (Kaduna, Katsina, Zamfara, Kano, Jigawa, Yobe)
• Private non-pharmaceutical supplier, Lagos (STIL)(SU)
• UNFPA warehouse, Lagos (5 users) - 2021

• Axios: 1 site synchronising to a central server
• Liberia MoH: 11 sites being consolidated to a single mSupply installation Dec 2016
• using EPI module: yes

• Orant Charities (SU). From 2017.
• Nkhoma Hospital Pharmacy Department. From 2015

• UNFPA Open mSupply pilot, December 2024 onwards

• Designated national system
• Type of system: WMS & ELMIS
• National supply chain system (10 users 2021, expanding to 40 users in 2022)

• Designated national system
• Type of system: WMS & ELMIS
• MRC (SU)
• Crown Agents Ebola Response and Free Health care distribution (20) - several stores around Freetown running from a single cloud server.
• National Pharmaceutical procurement unit (2017). Central server with 18 users, 13 regional sites, et al.
• LSHTM Ebovac (2017). Server with 5 users.

• Designated national system
• Type of system: WMS & ELMIS (expanding to ELMIS H2 2022)
• MoH Central Medical Stores (5 users)
  • Expanding to whole country in 2022
• UNDP Juba (5 users)

• Churches Health Association (4 users)

• ZILS (5 users)
  • this system employs an EDI interface to pick up orders sent to a dropbox folder from the Zanzibar LMIS system and incorporates it into mSupply
  • expanding to Pemba in 2022

• Desktop Sites (5) - 2018
• Mobile Sites (10) - 2018
• using EPI module: yes

• 7 users at CMS/main hospital - 2012

• Central Pharmacy Medical Stores (3)
• Vaiola Hospital (4)
• Haapai Hospital (SU)
• Vava'u Hosptial (SU)
• 'Eua Hospital (SU)
• Mobile (11)
• National Covid 19 vaccination program run using mSupply mobile - 2021
• using EPI module: yes

• Designated national system
• Type of system: WMS & ELMIS & Covid Vaccination Record
• Tungaru Hospital (9)
• 3 34 sites using mSupply mobile
• National Covid 19 vaccination program run using mSupply mobile
• using EPI module: yes

• Ministry of Health/Majuro Hospital (2)

• Central Hospital and Stores (6 users)

• 3 sites including CMS- went live in 2022.

• Designated national system
• Type of system: WMS & ELMIS
• Central server (cloud hosted) with 12 client users
• 28 Sync server sites (Area medical stores (AMS), provincial hospitals) with 118 client users
• 13 Single-User desktop sync sites (district hospitals)
• 105 Mobile sites (Health centres)
• 300 Mobile sites (UNICEF) 2022
• using EPI module: yes

• 8 mobile sites (Strive project)

• Designated national system
• Type of system: WMS & ELMIS
• National Medical Stores (14 users + Web server + Tender module)
• National Referral Hospital (4)
• mSupply mobile- 50 Second Level Medical Stores (phased installation from October 2016)

• 3 sites covering country - 2018

• Princess Margaret Hospital (2)

• Designated national system
• Type of system: WMS & ELMIS
• Central Medical Stores (2)
• Vila Central Hospital Pharmacy and Store (3)
• Lenekel Hospital (2)
• Norsup Hospital (2)
• Luganville Hospital (2)
• using EPI module: yes

• Designated national system
• Type of system: WMS & ELMIS
• National deployment to 230 sites started October 2020.
• Aspen Hospitals x 2

• Nationwide deployment (approx 18 sites) started July 2020 - completed 2022
• Using mSupply Coldchain for monitoring fridges, including receiving Telegram alerts for breaches.

• Using mSupply for pharmacy store and all dispensing.
• Using mSupply Coldchain for monitoring fridges

• Meyer Free Clinic

• INF (3 sites- SU)
• MSMT (SU)
• Patan Hospital (SU)
• Lal Gadh Hospital
• Gurkha Welfare scheme (26 sites, SU) Funders: DFID, GWT

• Six NGOs responsible for medicine distribution in provinces synchronise data back to a management server in Kabul (July 2016). Includes automated generation of a multi-workbook Excel spreadsheet that includes macros that submit data to a Ministry of Health database.
• UNDP warehouse (2019- 5 users)
• CMS warehouse (2019- 5 users)
• AFIAT project: 70 sites
• UNCEF : starting to roll out as national system from May 2025

• World Mate Emergency Hospital
• WMEH Warehouse

• Designated national system
• Type of system: WMS & ELMIS
• 186 sites (complete Nation implementation) using mSupply synchronisation

• Designated national system
• Type of system: WMS & ELMIS
• 31, no 42 150 362 639 sites using synchronisation to connect to a cloud server, with plans to extend to 3000 sites over the next few years.
• Medical Action Myanmar (Dec 2017) - 25 mobile sites connecting to a cloud server running mSupply.
• UNICEF funded EPI program - approx 350 sites starting 2021
• using EPI module: yes
• Zenith TRI (2022 onwards): another ~40 sites on a separate system serving NGOs

• Designated national system
• Type of system: WMS & ELMIS
• Sites
  • SAMES (10)
  • Hospital Nacionale Guido Valedares (5)
  • Dili Central Medical Services (Mobile)
  • 100 mSupply mobile sites (expanding to over 300 in 2022)
  • National Laboratory, Dili & 5 regional laboaratory sites

• Central laboratory
• 8 remote laboratory sites

• Bogota warehouse supported by Chemonics (2022)
• Valle del Cauca regional warehouse
• Cundinamarca regional warehouse

• National warehouse run by Chemonics (2021)
• National Logistics System (2023/24)

• SafeNetRx (was Iowa Prescription drug corporation)
  • users: 2
  • Web server: clients from all over Iowa place orders using the mSupply web interface
  • SafeNetRx are the largest non-governmental supplier of free medicines in the USA.

• UK Microbiological Products supplier (Private company). Since 2012
• UK Med, suppliers of the UK-EMT (Emergency Medical team), responsible for the UK's international emergency medical response.