faq:install_remote_support_software

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faq:install_remote_support_software [2024/03/27 04:12] – [Installing the TeamViewer Host customised for mSupply] Nick Pendergrastfaq:install_remote_support_software [2024/09/20 01:15] (current) – [Installing the TeamViewer Host customised for mSupply] Mark Glover
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 ===== Installing the TeamViewer Host customised for mSupply ===== ===== Installing the TeamViewer Host customised for mSupply =====
-1. **Uninstall** - if TeamViewer is already installed on the machine you may need to uninstall it.+1. **Uninstall** - if TeamViewer is already installed on the machine, it is safest to uninstall it.
  
 2. **Change the Computer Name** to something meaningful <wrap em>before</wrap> installing TeamViewer.  Using a name that reflects the site and / or user would be helpful. e.g. ''Auckland - Grafton Pharmacy'' - this is what the machine will show up as on our international directory. 2. **Change the Computer Name** to something meaningful <wrap em>before</wrap> installing TeamViewer.  Using a name that reflects the site and / or user would be helpful. e.g. ''Auckland - Grafton Pharmacy'' - this is what the machine will show up as on our international directory.
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 4. //Note that the Computer description is NOT the Computer Name// 4. //Note that the Computer description is NOT the Computer Name//
  
-5. **Download** and save the zip file at the following link  https://www.msupply.org.nz/files/Teamviewer/TeamViewer%20Deployment%20March%202024.zip+5. **Download** and save the zip file at the following link  https://www.msupply.org.nz/files/Teamviewer/TeamViewer%20Deployment%20September%202024.zip
  
 6. **Extract** the files from the Teamviewer Deployment March 2024.zip file onto the host computer. 6. **Extract** the files from the Teamviewer Deployment March 2024.zip file onto the host computer.
  • Last modified: 2024/03/27 04:12
  • by Nick Pendergrast