• playground
  • 1. About mSupply
    • 1.01. Introduction
    • 1.02. Why mSupply?
    • 1.03. Who uses mSupply?
    • 1.04. Which combination of mSupply products best suits your organisation?
    • 1.05. Terms, definitions and conventions used in this user guide
  • 2. Setting Up mSupply: Technical Guide
    • 2.01. Requirements
    • 2.02. Installation
    • 2.03. Starting mSupply for the first time
    • 2.04. Client/Server FAQ
  • 3. Tutorial
    • 3.01. The tutorial like no other
    • 3.02. Logging in
    • 3.03. Opening the example data file
    • 3.04. Navigator
    • 3.05. Creating and viewing items
    • 3.06. Customers and suppliers
    • 3.07. Viewing Names in Google Maps
    • 3.08. Enter incoming goods (supplier invoices)
    • 3.09. Enter outgoing goods (customer invoices)
    • 3.10. Entering quotations
    • 3.11. Working with lists
    • 3.12. Where to now?
  • 4. Items
    • 4.01. About items
    • 4.02. Adding a new item
    • 4.03. Item categories
    • 4.04. Item master lists
    • 4.05. Programs
    • 4.06. Stock locations and location types
    • 4.07. Building (manufacturing) items
    • 4.08. Merging two items
    • 4.09. Ad hoc items
    • 4.10. Non-stock items
    • 4.11. Managing drug interaction groups
    • 4.12. Managing item access with Departments
    • 4.13. Prices in mSupply
    • 4.14. Repacking items
    • 4.15. Show items with stock
    • 4.16. Splitting a stock line
    • 4.17. Stocktakes
    • 4.18. Phased stocktakes
    • 4.19. Inventory adjustments
    • 4.20. Units
    • 4.21. Forecasting
    • 4.22. Pickfaces and Replenishments setup
    • 4.23. Pickfaces and Replenishments
  • 5. Customers and Suppliers
    • 5.01. Names: using, adding and editing
    • 5.02. Contacts
    • 5.03. Merging two names
    • 5.04. Name categories
    • 5.05. Name tags
    • 5.06. Suppliers: adding and viewing
  • 6. Purchasing
    • 6.01. Ordering stock from suppliers
    • 6.02. Managing purchase orders
    • 6.03. Purchase order categories
    • 6.04. Ordering from one store to another
    • 6.05. Multi-store Purchase Orders
  • 7. Receiving Goods
    • 7.01. Supplier invoices
    • 7.02. Goods receipts
    • 7.03. Editing pack sizes
    • 7.04. Managing outstanding purchase order lines (pipeline stock)
    • 7.05. Custom stock fields
    • 7.06. Managing donors
  • 8. Issuing Goods
    • 8.01. Issuing goods to a customer (customer invoices)
    • 8.02. Viewing customer invoices
    • 8.03. Backorders
    • 8.04. Electronic invoices
    • 8.05. Transferring goods to another store
    • 8.06. Box management
    • 8.07. Stock control methods for your customers (requisitions)
    • 8.08. Customer budgets
  • 9. Returning Goods
    • 9.01. Return goods to a supplier
    • 9.02. Receiving goods back from a customer
  • 10. Dispensing Goods
    • 10.01. Dispensary mode
    • 10.02. Prescription entry
    • 10.03. Patients
    • 10.04. Patient insurance
    • 10.05. Prescribers / Clinicians
    • 10.06. Abbreviations for dispensing
    • 10.07. Diagnoses
    • 10.08. Label printing preferences
    • 10.09. Warnings
    • 10.10. Patient medication records
    • 10.11. Printer setup for Remote Desktop Client
    • 10.12. Patient type and Ward setup
  • 11. Payments and Receipts
    • 11.01. Payments to suppliers
    • 11.02. Receiving payment from customers
    • 11.03. Prescription payments and credits
    • 11.04. Cash register
  • 13. Reports
    • 13.01. Report basics
    • 13.02. Stock and items reports
    • 13.03. Transaction reports
    • 13.04. Purchasing reports
    • 13.05. Stocktake reports
    • 13.06. Requisition reports
    • 13.07. Dispensary/prescription reports
    • 13.08. Dashboard
    • 13.09. Customer ordered shortfall report
    • 13.10. ATC and DDD code based reports
    • 13.11. Other reports
    • 13.12. Manage reports
    • 13.13. Saving report templates
    • 13.14. Custom reports
    • 13.15. SuperReport editor
  • 14. Notifications
    • 14.01. Notifications (Alerts)
  • 12. mSupply Link (Supplier Hub)
    • 12.01. Configuring the mSupply Link
    • 12.02. Ordering Process with mSupply Link
    • 12.04. Receiving goods
    • 12.03. Supplying a mSupply Link site
  • 15. Barcode Scanning
    • 15.01. Barcode scanning
    • 15.02. Adding barcodes to items
    • 15.03. Barcode scanning and receiving goods
    • 15.04. Barcode scanning and stocktaking
    • 15.05. Barcode scanning and pick list checking
    • 15.06. Barcode label printing
    • 15.07. Barcode scanning and prescriptions
  • 16. Preferences
    • 16.01. General preferences
    • 16.02. Purchase order preferences
    • 16.03. Invoice preferences
    • 16.04. Printing preferences
    • 16.05. Mobile Dashboard set up (before v4.0)
    • 16.06. Entering a new logo
    • 16.07. Synchronisation preferences
    • 16.08. FrontlineSMS
    • 16.09. Barcode scanning preferences
    • 16.10. Options (standard reasons)
    • 16.11. Custom fields
  • 17. Data Import and Export
    • 17.01. Importing items
    • 17.02. Importing stock
    • 17.03. Importing names
    • 17.04. Importing prescribers
    • 17.05. Importing abbreviations
    • 17.06. Importing customer budgets
    • 17.07. Importing locations
    • 17.08. Importing supplier invoices
    • 17.09. Importing assets
    • 17.10. Importing regions
    • 17.11. Importing requisitions
    • 17.12. Importing supplier quotes into Tenders
    • 17.13. Importing stores
    • 17.14. Importing tenders
    • 17.15. Exporting items, exporting items and stock
    • 17.16. Exporting locations
    • 17.17. Exporting names
    • 17.18. Exporting records
    • 17.19. Exporting invoices
    • 17.20. Exporting invoices to Moneyworks
    • 17.21. Exporting to MYOB
    • 17.22. Exporting sites
    • 17.23. Exporting assets
    • 17.24. Exporting to the dashboard
  • 18. Tenders
    • 18.01. Introduction to tender management
    • 18.02. Standard tender conditions
    • 18.03. Adding suppliers to a tender and inviting responses
    • 18.04. Adding supplier responses to a tender
    • 18.05. Tender reference documents
    • 18.06. Benchmark prices for tenders
    • 18.07. Analysing supplier responses and creating purchase orders
    • 18.08. Tender currencies
    • 18.09. Supplier instructions for using tender submission web interface
    • 18.10. Using web tenders
    • 18.11. Supplier instructions for submitting tender responses via Excel
  • 19. Remote User Web Interface
    • 19.01. Introduction to web interfaces
    • 19.02. mSupply web server
    • 19.03. mSupply customer web interface: setting up customers
    • 19.04. mSupply customer web interface: guide for customers
    • 19.05. Web Dashboard
    • 19.06. Mobile Dashboard set up (after v4.0)
    • 19.07. Online catalogue
    • 19.08. Stock web app
    • 19.09. mSupply REST API
    • 19.10. mSupply legacy REST APIs
    • 19.11. mSupply sync API
    • 19.12. UNFPA LMA reports app
  • 20. Cold Chain Equipment
    • 20.01. Vaccine Vial Monitoring (VVM)
    • 20.03. Cold Chain App Notifications
    • 20.04. Fridgetags Integration
    • 20.02. Configure VVM for a Mobile store
  • 21. Assets
    • 21.01. Assets setup
    • 21.02. Asset management
  • 29. Hospital Info System (HIS) Module
    • 20.01. Why a HIS module for mSupply?
    • 20.02. Setting up wards and beds
    • 20.03. ICD disease codes
    • 20.04. Procedures
    • 20.05. Patients
    • 20.06. Encounters
    • 20.07. Other lists
    • 20.08. Statistics
    • 20.09. HIS preferences
  • 22. mSupply Mobile (Android)
    • 22.02. mSupply Mobile technical instructions for setup
    • 22.03. mSupply configuration for mobile
    • 22.01. mSupply Mobile user guide
  • 23. Integration with other systems
    • 23.01. DHIS2 integration
    • 23.02. DHIS2 LMIS integration
    • 23.03. FrontlineSMS integration
    • 23.04. mSupply eLMIS interface
    • 23.05. Moneyworks integration
    • 23.06. MYOB
    • 23.07. NHLMIS integration
    • 23.08. HL7 and Tamanu/Patis Plus integration
    • 23.09. iVEDiX integration
    • 23.10. Siglofa integration
  • 24. Data Tables and Fields
    • 24.01. Main tables
    • 24.02. Other tables
    • 24.03. Foreign keys
    • 24.04. Internal tables
  • 25. Technical Administration
    • 25.01. mSupply client / server installation part 1
    • 25.02. mSupply client / server installation part 2
    • 25.03. mSupply client / server installation part 3
    • 25.04. Schedules and periods
    • 25.05. Web browser access via TSPlus
    • 25.06. Backup
    • 25.07. Updating mSupply
    • 25.08. Changing users and passwords
    • 25.09. Diagnostics
    • 25.10. Finalising transactions
    • 25.11. Managing data files
    • 25.12. mSupply dispensary installation
    • 25.13. mSupply server administration
    • 25.14. mSupply deployment
    • 25.15. Managing users
    • 25.16. Show connected users
    • 25.17. License management
    • 25.18. Label printer hardware setup
    • 25.19. The system log
    • 25.20. Server troubleshooting
    • 25.21. Help menu
    • 25.22. Field descriptions
  • 26. Other Topics
    • 26.01. Miscellaneous topics
    • 26.02. Reminders
    • 26.03. Transaction Status & Type Codes
    • 26.04. Budgets
    • 26.05. Edit menu
    • 26.06. Transaction categories
    • 26.07. Virtual stores
    • 26.08. Bulk Store Preferences Editor
    • 26.09. Custom data
    • 26.10. Currencies
    • 26.11. Using foreign currencies in transactions
    • 26.12. Product (drug) registration
    • 26.13. Using the mSupply remote client
    • 26.14. Authorisation
    • 26.15. Remote authorisation
    • 26.16. Misc labels
    • 26.17. Keyboard shortcuts
    • 26.18. Troubleshooting
    • 26.19. Migrating to Open mSupply
    • 26.20. Document registry
  • 27. Help
    • 27.01. Support and mSupply Up-to-Date program
    • 27.02. mSupply Support Web Portal
    • 27.03. Help > About mSupply
  • 28. Frequently Asked Questions
    • 28.01. How to re-set the mSupply client
    • 28.02. Remote support - installing TeamViewer
    • 28.03. Why is my stock balance report showing negative?
    • 28.04. How to remove stock lines that have ‘0’ available
    • 28.05. What do I need to set up mSupply Mobile?
    • 28.06. Why is my stock on hold?
    • 28.07. How to correct wrong pack sizes
    • 28.08. How to report by invoice category
    • 28.09. Imprest work flow
    • 28.10. Tips and tricks
    • 28.11. Benefits of a multi-store system
    • 28.12. How to access Temp folder
    • 28.13. Fixing incorrectly received stock
    • 28.14. Navigating inactive windows or form
    • 28.15. Wastage Prediction due to expiry when ordering
  • 29. Synchronisation
    • 29.01. Introduction to Synchronisation
    • 29.02. Synchronisation Sites
    • 29.03. Sync Site Wizard (Superseded)
    • 29.04. Sync Site Export
    • 29.05. Sync Site Import
  • training
    • handouts
  • misc:start
    • contents
    • headings
  • 31. Client specific pages
    • afghanistan
    • axios
    • caipa
    • cambodia
    • colombia
    • cookislands
    • cotedivoire
    • djibouti
    • drcongo
    • east_timor
    • fiji
    • haiti_chemonics
    • laos
    • liberia
    • myanmar
    • ncctrc
    • niger
    • nigeria_drf
    • nigeria_kaduna
    • png
    • samoa
    • solomons
    • southsudan
    • tonga
    • uk_med
    • unfpa
    • zanzibar
  • Wiki
    • ebook
    • authorstats
    • copyright
    • DokuWiki
    • navigation
    • sidebar
    • site_notice
    • status
    • Show pages with tags
    • Welcome to your new DokuWiki
    • Formatting Syntax
  • 30. Tips and Tricks
    • 30.1. Customising Item Lists
    • 30.1. (version française): Personnaliser la Liste d'Articles
    • 30.2. Allocating Stock to Placeholder lines - the Magic Button
    • 30.2. (version française): Allouer une commande avec le bouton magique
    • 30.3. Reminders
    • 30.3. (version française) Rappels
    • 30.4. Keyboard shortcuts
    • 30.4. (version français) Raccourcis Clavier
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